Jamie is a Free user with Computers as their active device type.

To further clarify what we mean by active device type, we’ve included two examples below: Starting March 16th, 2021, LastPass Free will only include access on unlimited devices of one type. LastPass offers access across two device types – computers (including all browsers running on desktops and laptops) or mobile devices (including mobile phones, smart watches, and tablets). We’re making changes to how Free users access LastPass across device types. With that, we have some changes to our LastPass Free offering.

As our community of users continues to grow, we need to adapt our offerings to keep up with the constantly evolving digital world. We love being a part of the security routines of more than 20 million users across the world. Each week, millions of LastPass users add millions of new passwords, notes, files, payment cards and more to their encrypted vault. You’re spending more time online than ever before.

After this date, support will be a Premium and Families feature. Update as of May 20, 2021: Free users will continue to receive support for technical issues until Augto assist through the transition of selecting an active device type.

Lastpass upgrade to family